FAQ
How do I shop and place an order?
Shopping at Gregarden.com is easy and convenient. Simply browse our products, select your desired items, add them to your cart, and proceed through the checkout steps to complete your order. If you need assistance, our customer service team is here to help.
Is there free shipping available?
Yes, customers with orders totaling over $100 are eligible for free shipping. The system will automatically calculate and apply the free shipping discount during checkout.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking details. Use the provided information to track the status and expected delivery date of your order.
What is your return policy?
We have a hassle-free return policy that allows returns within 30 days of delivery. Items must be unused and in their original packaging. Contact our customer support to initiate the return process.
Can I customize or personalize my furniture order?
Yes, we offer customization options for select products. Look for the “Customize” button on eligible product pages, or contact our customer service team to discuss personalized options.
How do I contact customer support?
You can reach our customer support team by emailing [insert email address] or calling [insert phone number]. We’re here to assist you with any inquiries or concerns you may have.
Are the furniture pieces easy to assemble?
Most of our furniture is designed for easy assembly and comes with clear instructions. If you encounter any difficulties, our customer support team can provide additional guidance.
Do you offer financing options for furniture purchases?
Yes, we provide financing options. During the checkout process, you can explore available financing plans and choose the one that best suits your needs.